Personal Injury Solicitors

Personal injury is a legal term for an injury to the body, mind or emotions. To pursue a successful personal injury compensation claim it is necessary to establish that somebody else was at fault.

Specialist advice from expert personal injury lawyers

We all hope we’re fortunate enough not to suffer a serious or traumatic injury. Accidents happen though and when they do, they can have profound, long-term consequences for both the victim and their families.

If you’ve been seriously injured in an accident that wasn’t your fault, you’re within your rights to make a personal injury compensation claim.

Choosing the right lawyer isn’t easy; that’s why it’s important to find an specialist firm which has knowledge and experience in investigating your particular type of claim.

Why choose us?

Our personal injury team is highly ranked by Chambers and Partners UK and has received a band 2 ranking for their expertise and the quality of their work. We also hold a tier 3 ranking for the South West by Legal 500.

Our personal injury solicitors act for clients throughout the UK on a wide range of personal injury compensation claims. Our expertise is broad and includes car, cycling and accidents at work, as well as more complex cases involving amputations, traumatic brain damage and fatal injuries.

Our specialist team are members of the Spinal Injuries Association and Headway’s Personal Injury Solicitors list.

We’re also recommended in the Legal 500 guide to the UK legal profession.

Get in touch with our personal injury claims solicitors in Bristol

To speak to our specialist personal injury lawyers in Bristol, contact us on 0117 325 2929 or complete our online enquiry form.

Our personal injury claims service

We can provide advice and support with a range of personal injury issues including:

How personal injury claims work

One thing many people find reassuring is that the majority of personal injury claims can be resolved without the need for you to go to court. This is because many claims are resolved via a pre-trial settlement. This means you can usually secure compensation faster, at lower cost and with significantly less stress.

Our personal injury solicitors can guide you through every step of the claims process, ensuring that wherever there is an opportunity to successfully conclude your claim at an early stage without compromising your interests, we will do so. However, where your claim does go to court, we have the expertise and experience to ensure you have the very best possible representation to help you achieve a fair outcome.

The following is a brief overview of what to expect during the personal injury claims process:

  • Your initial contact with our team: When you first speak to our team, we will talk through the negligence or breach of duty you believe occurred and the impact on you. We will then give an honest appraisal of whether we think your claim merits further investigation, as well as discussing the various options for funding your claim.
  • Notifying the claim: Once you and our team are happy to proceed with the claim we will notify the wrongdoer, setting out the details of your claim and what we allege they did wrong.
  • The defendant’s response: The defendant is required to respond to your claim. This can take up to four months but in some cases, may be as quick as 15 working days from the date of notification. Where necessary, we will take action to ensure they respond in a timely fashion to keep your claim on track. At this point, the defendant will usually either admit full or partial liability, or deny responsibility for any wrongdoing.
  • Considering the defendant’s response: Whatever response the defendant gives, we will talk you through your options and advise you on how best to proceed.
  • Building your case: This may involve various steps, such as gathering witness statements. We need to able to prove the facts of the case, including exactly what happened, how this negatively impacted you and the full consequences for your life.
  • Amount of compensation: The claim will be valued on the basis of two elements: General Damages (also known as the injury element of the claim) and Special Damages (also known as the financial loss element). General damages are based upon medical evidence, so we would obtain a medical expert’s report to consider and assess the injuries suffered as a result of the accident. The amount of compensation will take into account how the injuries affect you now and in the future. Special damages are designed to put you back in the financial position you would be in if the accident had never occurred. Any receipts and invoices should be kept wherever possible to prove these losses.
  • Issuing court proceedings: If you decide you want to take further action, we will start court proceedings by issuing your claim and submitting ‘Particulars of Claim’ setting out the details of your case to the court. The defendant will then have 28 days to respond, after which point the court will set the timetable for the litigation including a trial date for a judge to hear your case. This is typically around 18 months from when the defendant responds to your claim. It is important to note, however, that even claims that reach this stage rarely make it to court as they can usually be resolved earlier through pre-trial negotiations.
  • Pre-trial negotiations: Before your hearing date, we will work with you, the defendant and their legal team to try to agree an out-of-court settlement. This may involve direct negotiations, as well as alternate dispute resolution methods, such as mediation. In most cases, this approach is highly successful and we have a very strong track record of achieving positive outcomes during pre-trial negotiations, saving our clients time, money and the stress of attending a hearing.
  • Trial by judge: In the unlikely event we are not able to reach a satisfactory settlement before a case reaches court, we will ensure you have the very best possible representation for your hearing. With our experience and expertise in court hearings, we can ensure your case is effectively built and presented, and that no potential angle is overlooked.

We will also instruct at least one specialist personal injury barrister who will advise on the strategy for the hearing and will present your case on the day. For particularly complex cases, we generally recommend a senior barrister (often a QC – a Queen’s Counsel) as well as a leading junior advocate to provide additional support.

Personal injury claim hearings are heard in front of a judge without a jury and give both sides the opportunity to present their arguments and supporting evidence. The judge will then make a final decision.

Personal injury FAQs

Each case is assessed to see if it qualifies, in which case we may offer a ‘no win, no fee’ arrangement. This means that if you lose your case, you won’t be liable for our fees. Contact a member of our personal injury team to discuss your options and for advice on how best to fund your claim.

Yes, your claim should usually be issued with three years of the date of the accident, so we recommend speaking to one of our personal injury lawyers as soon as possible about whether your claim can be made within an appropriate time frame.

It depends entirely on the nature and complexity of your personal claim. If you have a suitable basis for a claim, we can normally offer a ‘no win, no fee’ arrangement. You may even have an existing insurance policy that will cover the cost of your claim. Speak to our personal injury solicitors who will advise you of your options and the best way to fund your claim.

Every claim is different and we won’t be able to provide a realistic timescale until your case is underway. Those involving serious injury or where blame is disputed can take much longer than others, particularly if your ongoing care costs need to be negotiated.

If a loved one has been injured in a cycling accident and does not have the mental capacity to pursue a claim of their own, for example, due to a serious brain injury, you may be able to pursue a claim for them by acting as their ‘litigation friend’.

A litigation friend is empowered to make decisions about the claim on behalf of the injured party and to attend court proceedings for them if required.

You will need to apply to a court to become a litigation friend, although if you are already acting as a Court of Protection deputy for the injured party, this is usually relatively straightforward.

Useful information about personal injury claims

Start a personal injury claim today

If you’ve suffered from a personal injury that wasn’t your fault, our solicitors are here to help.

We offer a no obligation ‘no win, no fee’ consultation with a member of our specialist personal injury team to talk about your options and how best to fund your claim.

To discuss a personal injury claim with a member of our team, call 0117 325 2929 or complete our online enquiry form.




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  • "Approachable, realistic about case merits, practical and friendly."
    Legal 500 UK
  • "'A client focused team. Very approachable, very competent and puts you at ease."
    Legal 500 UK
  • "Senior Associate Myfanwy Buckeridge is one of the most effective solicitors I have ever known, really at the top end. She does a fantastic job for her clients."
    Legal 500 UK
  • "I would highly recommend this company. Very good communication, supportive and listened to our concerns and worries. We felt well represented throughout our claim."
    CarlaPersonal Injury Client
  • “Adrian, your summary saved an enormous amount of time and proved invaluable in me being able to make decisions. Had it not been for the excellent summary, I may well have made false assumptions.”
    Consultant Neuropsychologist Personal Injury Client

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