Commonly Asked Questions About Solicitors

We have six offices across Bristol and South Gloucestershire – BedminsterCliftonHorfieldKingswoodQueen SquareThornbury – all of which are open between 09:00 and 17:15, Monday to Friday.

Our experienced solicitors in Bristol specialise in all aspects of Family lawBuying+Selling your homeWills, Trusts, Probate + Lasting Powers of AttorneyCourt of Protection cases + deputyship applicationsEmployment lawCommercial lawMedical Negligence and Personal Injury.

Please visit the ‘Our expertise’ menu for further information about the advice and support we can offer you in each of these areas.

Not at all. For some types of advice, such as Buying+Selling your home, you may prefer to use your local solicitor because of their knowledge of the area. However, for some cases, expertise is more important than location.

For example, we’ve based our Personal Injury and Medical Negligence solicitors in Bristol; however we act on behalf of clients based throughout the UK.

In some cases we offer a free 30 minute consultation with one of our experienced lawyers. During this meeting we’ll talk to you about your personal circumstances, offer some preliminary advice and provide an initial estimate of costs.

For some services – such as employment, Wills + probate or civil litigation – 30 minutes doesn’t give us enough time to obtain all the information needed. Instead we offer discounted rates for the first appointment.

Yes. We offer fixed legal fees for most Family law, Buying+Selling your home and Will writing services, meaning you’ll know exactly how much you’ll need to pay for our legal services from the start.

We may be able to offer a ‘no win, no fee’ arrangement in suitable cases. This means that if you lose your case, you won’t be liable for our fees.

Contact a member of our team to discuss your options and for advice on how best to fund your claim.

Changes to Legal Aid in 2013 removed private family law matters, including divorce, financial matters and contact with children, from the scope of legal aid funding. Exceptions apply in limited cases, but as a rule, only cases involving child protection issues and domestic violence or abuse now qualify for Legal Aid funding.

We continue to accept Legal Aid for family mediation. Contact our family mediators in Bristol on 0117 325 2929 to see if you qualify.

If you’re unhappy with the way your case is being handled or the progress your current solicitor is making, we can take over cases from other legal practices.

Call us on 0117 325 2929 for an informal chat about how we can help you.

Please bring two pieces of identification with you. You need one item of photographic ID, such as your passport or driving licence, and one item that shows your residential address, such as a utilities or council tax bill.

If you’re in any doubt about what forms of ID are acceptable, contact us for assistance.

If a face-to-face meeting is necessary, we may offer home or business visits by prior arrangement. Contact us to discuss your options.

If English isn’t your first language, please mention this when you book your appointment. We can arrange for an interpreter to be present at your meeting.

We’re committed to providing a high-quality legal service to all our clients. But if something does goes wrong, we’d like you to tell us about it.

If you have a complaint, you can find information about the procedure here, or contact us on 0117 325 2929 and speak to a member of our team.

Further information

If you cannot find the answer you’re looking for, call us on 0117 325 2929 or complete our online enquiry form.




Close

How can we help you?

We’re here to help. Please fill in the form and we’ll get back to you as soon as we can. Or call us on 0117 325 2929.