Beauty Treatment Claims

When you visit a salon for a beauty treatment, you expect to leave feeling that you have been cared for by a trained professional. Unfortunately, this isn’t always the case and things can go wrong. If you have been injured as the result of negligent beauty treatment, our beauty treatment solicitors can help.

Whilst the majority of staff working in beauty salons hold professional qualifications, anyone can perform treatments without official training. The beauty industry in the UK is not regulated and although some local authorities do have some licensing requirements, this can vary and is not set in stone. As a result, beauty treatment claims are common and seeking compensation for injuries as the result of botched beauty treatment is often the only way of compensating for any suffering and financial loss.

Our expertise with beauty treatment claims

If you have suffered injury as the result of beauty treatment gone wrong, our personal injury solicitors can help. We act for clients throughout the UK on a wide range of personal injury compensation claims from our offices in Bedminster, Bishopston, Bristol city centre, Kingswood and Thornbury.

Our personal injury lawyers have a band 3 ranking for their expertise in Chambers and Partners UK and hold a tier 3 ranking by Legal 500. Our recognised expertise is underpinned by a sympathetic and understanding approach. We understand that this is a difficult time for you and will support you throughout the claims process.

We will not only guide you through the process of claiming compensation for your negligent beauty treatment, but help you to access any medical treatment and support you may need as a result of your injury.

Types of beauty treatments you can claim compensation for

Our expert solicitors can help you to make a beauty treatment claim for the following:

  • Injuries as the result of anti-ageing treatments
  • Botox
  • Cheek filler injections
  • Damage from chemical peels
  • Dermatology treatments
  • Eyelash extensions
  • Eyelash or eyebrow tinting
  • Fungal infections from equipment used as part of a treatment
  • Allergic reactions from hair dye
  • Laser hair removal and treatments
  • Lip (dermal) fillers
  • Loss of hair
  • Microneedling or microblading
  • Long-term side effects from piercings such as scarring
  • Injuries suffered as the result of tattoo application or removal
  • Burns or scarring from waxing

In addition to advising on beauty treatment compensation claims, our lawyers can advise you on seeking compensation for negligent cosmetic surgery. Cosmetic surgery procedures are carried out by medical professionals who, unlike those who work in the beauty industry, are regulated, meaning the claims process is different.

Case study | £2,450 for beauty treatment claim

Contact us about beauty treatment compensation

To discuss your potential beauty treatment negligence claim in more detail, call our personal injury solicitors on 0117 325 2929 or fill out our online enquiry form.

Beauty treatment claim FAQs

If you have experienced negligent treatment by a beautician or clinic, the best place to start is to contact our personal injury solicitors for a ‘no win, no fee’, no-obligation consultation. We can listen to what has happened and advise you on whether we think you will be able to claim compensation.

Before we start any beauty treatment injury claim, we will need to prove that:

  • The beauty salon or therapist owed you a duty of care;
  • They were negligent because of their actions or lack of action, e.g. incorrect method or products used; and
  • You were injured as a result of this negligence

As part of your claim, our beauty treatment solicitors will gather any evidence that will support your claim. This can include any forms you may have filled out prior to your treatment or procedure, contacting the salon or member of staff responsible, and seeking advice from an independent expert on how the treatment should have been carried out.

All of this will not only support the details of your claim but help us to calculate how much compensation we think we can claim for.

If you have been injured as the result of negligent beauty treatment, it is important to seek legal advice as soon as possible.

To get started, call our specialist beauty treatment solicitors on 0117 325 2929 for a no-obligation, ‘no win, no fee’ consultation. A member of our Personal Injury team will take brief details of what happened and you can ask us any questions you may have.

If you choose to instruct us for your beauty claim, we will start work on your case straight away.

Our solicitors will also advise the other side, e.g. the beauty salon or clinic, that you are making a claim. If they admit liability, we will obtain any necessary evidence and try to agree on a sum of compensation with them. If they deny liability or are not prepared to offer a sum of damages, we will endeavour to prepare a case to be heard in court. Please rest assured that it is rare for cases to reach this stage and we will work with you, the Defendant and their legal team to try to achieve an out-of-court settlement.

Once you have secured compensation, we can advise you on managing this through a personal injury trust or otherwise.

As part of your initial conversation with us, we will discuss funding with you. Most of our clients choose to make a ‘no win, no fee’ claim, meaning you can start your claim without having to make an upfront payment.

For more information on funding your personal injury claim, click here.

As with most other types of personal injury claims, you have up to three years to make a beauty treatment claim. This starts on the day the treatment took place or when the injury was diagnosed.

Our personal injury solicitors offer a ‘no win, no fee’ agreement for beauty treatment claims. This means that you will not have to pay anything upfront and will only pay if your claim is successful. This payment will come out of your compensation.

If your claim is not successful, you will not have to pay anything.

There are various reasons as to how and why beauty treatment negligence can happen, including:

  • Insufficient training to carry out the treatment
  • Where hygiene standards were poor, e.g. equipment not being sterilised
  • Failure to carry out a patch test to check for allergies
  • Where the potential risks associated with the procedure were not discussed with you beforehand
  • Where the wrong procedures were followed, e.g. incorrect application of products or chemicals

Potentially, yes. Waivers are used to explain the treatment in more detail and outline any associated risks; when you sign this, you are acknowledging that you have been made aware.

This means that signing a waiver will not necessarily prevent you from making a claim if the procedure has been carried out incorrectly, but you will need to speak to a specialist personal injury lawyer who can advise you on whether you have a claim.

Many beauty treatments use chemicals, be that filler injections, make-up or hair dye. Where chemicals are going to be used as part of a procedure, practitioners should carry out a patch test, which is where a small amount of the product is applied onto the skin and left for a period of time to check for any reaction.

As the beauty industry lacks any formal regulations, patch tests are not a legal or regulatory requirement and so it is up to the individual or salon to decide whether a patch test is used.

If you have suffered an allergic reaction from a beauty treatment and a patch test was not carried out, you may be eligible to claim compensation.

Contact our beauty treatment solicitors

To contact our personal injury solicitors about making a claim for a beauty treatment that has gone wrong, get in touch. We offer a no-obligation initial chat with a member of our team and can talk you through the process in more detail.

Call our specialist beauty treatment negligence solicitors in Bristol on 0117 325 2929 or fill out our online enquiry form.


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