Can I Change My Solicitor If I’m Not Happy?

Can I change my solicitor if I’m not happy?

If you’ve been in a serious accident, your personal injury claim is your one opportunity to seek compensation for your injuries and financial losses.

Sometimes the service you receive might not live up to your expectations. If this turns out to be the case, you’re always free to change solicitors and move your claim to another firm.

You’re not legally obliged to continue using a firm, even if they’ve accepted your instructions and started work on your case.

When deciding on your solicitor, choose someone that has the relevant knowledge and expertise to deal with your case. You don’t need to use the insurer’s nominated firm, nor should you use your local family firm if they lack the experience you need. Instead choose an injury lawyer that you can rely on to fight your cause.

Why might I change my personal injury lawyer?

There’s many reasons why you might wish to change your solicitor. Some clients come to us feeling frustrated that they’re being passed between solicitors. Or maybe you’re concerned that your case isn’t progressing or being investigated properly.

Deciding to change solicitors may be the only viable option if it becomes clear that your solicitor doesn’t have the necessary skills to deal with the complexity of your personal injury case.

Further information

Whatever your reasons, transferring your case is a straightforward procedure and we’ll manage the details for you.

You’re always entitled to choose your own personal injury solicitor, so to speak to a member of our team, call 0117 325 2929 or complete our online enquiry form.




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We’re here to help. Please fill in the form and we’ll get back to you as soon as we can. Or call us on 0117 325 2929.





  • "We were very happy with all aspects of the service we received. Myfanwy is an outstanding legal representative for Barcan+Kirby. We were proud to work with a professional, lovely lady."
    AnonPersonal Injury Client
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    GrahamPersonal Injury Client
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