Grievance Procedure for Employers

It’s good practice, as an employer, to have a set grievance procedure in place. If an employee has made a formal complaint against you or a colleague, a clear procedure ensures appropriate action is taken. Both parties will be clear on the grievance procedure from the outset.

With workplace grievances, it’s beneficial to reach a solution before it gets to Tribunal stage, causing added time and expense.

Our grievance procedure expertise

We advise employers across the UK from our offices surrounding Bristol and South Gloucestershire, in Bedminster, Bishopston, Bristol city centre, Kingswood and Thornbury.

Our specialist grievance procedure solicitors can assist you with workplace disputes and help you as an employer to reach a resolution with your employee. We can talk you through your options and offer assistance ahead of any meetings you have with the employee.

It is vital that employers deal with grievances properly. Following the right procedure helps avoid potential Tribunal claims and payment of compensation.

If things cannot be sorted through initial meetings, our employment solicitors have the knowledge and experience to advise you on Employment Tribunals.

Grievance procedure FAQs

A grievance is any concern or complaint that your employee wishes to raise. It can relate to just about anything, from pay, treatment or working conditions.

You should acknowledge the grievance right away and notify the employee without reasonable delay.

Your employee has the right to bring a colleague or trade union official along to the meeting with you, to help take notes or ask (but not answer) questions on their behalf.

After the grievance is heard, you should write and inform the employee of the outcome as soon as possible. They may reject this and appeal, however, and in this case you will need to arrange another meeting and with different manager.

If you fail to follow a proper grievance process, an employment tribunal might increase damages awarded to the employee by up to 25%.

Technically, an employee can raise a grievance after they have left, however you are not obliged to be involved in the process or grant them the right of appeal.

Contact our grievance procedure solicitors

Our employment solicitors can help advise you on grievance procedures for the workplace, as well as provide guidance on disciplinary hearings, redundancies and settlement agreements. Call our specialist grievance procedure solicitors on 0117 325 2929 or fill out our online enquiry form.

    Close

    How can we help you?


    We’re here to help. Please fill in the form and we’ll get back to you as soon as we can. Or call us on 0117 325 2929.






    • "Barcan+Kirby helped me at very short notice with a settlement agreement. Very professional advice from a very caring Associate. I would recommend them for any employment dispute."
      AnonEmployment Client
    • "Natalie gave me great advice and understood my predicament, especially as I was given a tight deadline from my previous employer."
      Anon Employment Client
    • "Samantha was very helpful. She was knowledgeable and friendly which put me at ease. I would recommend Barcan+Kirby to anyone needing legal support."
      Anon Employment Client
    • “This is the second time our company has used the services of Barcan+Kirby. On this occasion we required our Contract of Employment to be reviewed to bring it up to date in line with current employment law. Samantha was an absolute pleasure to deal with. She was extremely knowledgeable, professional and took the time to fully understand our business to ensure that we included all the relevant clauses for our current business as well as looking ahead at our future growth plans. I wouldn't hesitate to recommend Samantha to provide legal advice on employment issues.”
      AnonEmployment Client
    • "Natalie was very friendly and efficient, and made me feel like I was the number one priority."
      Ms BEmployment Client