Case study: £7,500 for e-scooter accident claim

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Our specialist road traffic accident solicitors were instructed by a client to support her in a claim relating to an e-scooter accident. Miss O approached us after seeing this blog on e-scooters.

E-scooter accident circumstances and injuries

Our client, Miss O, hired a Voi e-scooter and was riding down the road whilst approaching a mini roundabout. She had right of way so proceeded across the roundabout. The Defendant driver pulled onto the roundabout from the next exit, without giving way to her right, and collided with our client.

After the incident, the Defendant did not stop and drove off. Luckily, a passerby assisted our client and took a photo of the vehicle and the registration number.

Our client suffered injuries to her left hip, leg, knee and ankle, as well as a psychological injury.

Obtaining medical reports

Miss O instructed us to assist her in her personal injury compensation claim against the Defendant driver. Using the registration number provided in the photo by the witness, we were able to conduct a search to locate details of the driver’s insurer.

A Claim Notification Form (CNF) was drafted and submitted to the Defendant’s insurers. Given that the Defendant had not reported the incident, the insurers required further information to assist in their investigation. Once this was provided, the Defendant admitted full liability, i.e. fault.

We obtained copies of Miss O’s medical records and instructed a General Practitioner (GP) to examine her, review the records, and prepare a report on her injuries and the impact the injuries have had on her life.

The medical expert reported that her physical injuries should resolve within nine months from the date of the accident. However, on review of additional physiotherapy records, it was suggested that we may benefit from a further report prepared by a more specialist expert, a Consultant Orthopaedic Surgeon.

Our client was still suffering from lingering symptoms upon exercise but had mostly recovered within the nine months. She was being treated by her doctor for the ongoing symptoms and an MRI scan was recommended, but it was thought that the injuries would resolve as her muscles strengthened. In addition, it was predicted that her psychological injuries did not meet the criteria for PTSD and would also resolve within 9 months of the accident.

In addition, we collated details of her financial losses, which included the cost of private physiotherapy and treatment. This totalled around £200.

Settlement of the personal injury claim

The Defendant’s insurers made an early offer of £7,500. We discussed this with our client, who was happy with the amount offered given the recovery of her ongoing symptoms, and a settlement was reached.

Contact our road traffic accident solicitors

If you or someone you know has been injured in an e-scooter accident, you may be able to claim compensation for your injuries.

To arrange an initial, no-obligation consultation with one of our personal injury solicitors, call us on 0117 905 9759 or fill out our online enquiry form.


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