Frequently Asked Questions About Solicitors

We have offices across Bristol and South Gloucestershire – Bedminster, Bishopston, Bristol city centre, Kingswood and Thornbury – all of which are open between 09:00 and 17:15, Monday to Friday.

Our experienced solicitors specialise in all aspects of Family law, Divorce and Separation, Residential Conveyancing, Wills, Trusts, Probate, Powers of Attorney, Court of Protection and Deputyship applications, Employment law, Commercial law, Medical Negligence, and Personal Injury.

Please visit the ‘Our expertise’ menu for further information about the advice and support we can offer you in each of these areas.

Not at all. Our solicitors act for clients across the UK from our offices in Bristol.

For some types of advice, such as conveyancing, you may prefer to use your local solicitor because of their knowledge of the area. However, in some cases, expertise is more important than location. For example, we’ve based our Personal Injury and Medical Negligence solicitors in Bristol; however, we act on behalf of clients based throughout the UK.

In some family law cases, we offer a complimentary 30-minute telephone consultation with one of our experienced lawyers. During this meeting we’ll talk to you about your personal circumstances, offer some preliminary advice and provide an initial estimate of costs.

For some services, such as employment, Wills, probate or civil litigation, 30 minutes doesn’t give us enough time to obtain all the information needed. Instead, in some cases, we offer discounted rates for the first appointment.

We offer fixed fees for some areas, including Residential Conveyancing, Litigation, Employment, and Will writing. Unfortunately, it is not always possible to provide an exact cost upfront, however, your solicitor will give you estimated costs during your initial appointment and update you on any changes as the case progresses.

Yes. We offer fixed legal fees for most Residential Conveyancing, Litigation, Employment, and Will writing services, meaning you’ll know exactly how much you’ll need to pay for our legal services from the start.

We may be able to offer a ‘no win, no fee’ arrangement in suitable cases, e.g. personal injury claims. This means that if you lose your case, you won’t be liable for our fees.

Contact a member of our team to discuss your options and for advice on how best to fund your case.

Changes to Legal Aid in 2013 removed private family law matters, including divorce, financial matters and contact with children, from the scope of legal aid funding. Exceptions apply in limited cases, but as a rule, only cases involving child protection issues and domestic violence or abuse now qualify for Legal Aid funding.

Contact us on 0117 325 2929 to see if you qualify.

If you’re unhappy with the way your case is being handled or the progress your current solicitor is making, we can take over cases from other legal practices.

Call us on 0117 325 2929 for an informal chat about how we can help you.

Please bring two pieces of identification with you. You need one item of photographic ID, such as your passport or driving licence, and one item that shows your residential address, such as a utilities or council tax bill.

If you’re in any doubt about what forms of ID are acceptable, contact us for assistance.

If a face-to-face meeting is necessary, we may offer home or business visits by prior arrangement. Contact us to discuss your options.

If English isn’t your first language, please mention this when you book your appointment. We can arrange for an interpreter to be present at your meeting.

We’re committed to providing a high-quality legal service to all our clients. But if something does goes wrong, we’d like you to tell us about it.

If you have a complaint, you can find information about the procedure here, or contact us on 0117 325 2929 and speak to a member of our team.