Reception Support Assistant – Gloucester Road

We are looking for a full-time Reception Support Assistant to join our Reception team, based at our office on Gloucester Road with travel required between our additional offices.

Our centralised team of Receptionists take on all incoming enquiries and distribute these accordingly within the firm whilst supporting the Facilities team and welcoming visitors to our offices.

The role

The Reception Support Assistant provides vital assistance to the Facilities Manager by providing flexible reception cover to all of our busy Bristol-based offices. This includes greeting clients, visitors and staff in a professional and approachable manner either face-to-face or via telephone whilst consistently upholding our service standards. You will also assist with data storage and archiving client files.

This is an ideal opportunity for someone who would like exposure to different areas of law.

You will:

  • Provide reception cover to all five offices as and when required including at short notice, holidays, sickness and increased workloads.
  • Greet all visitors, staff and clients on entry to the premises.
  • Ensure that the reception and waiting areas are presentable at all times.
  • Obtain ID from clients where required.
  • Provide telephone cover on reception or during busy periods.
  • Provide administrative support at the training suite and warehouse.
  • Retrieve files, Deeds and Wills.
  • Deliver files via DX to our Kingswood office.
  • Ensure retrieval and destruction lists are kept to a minimum.
  • Ensure the warehouse and training suite is kept safe.
  • organise the training calendar.

Full training will be given in this role.

About us

Barcan+Kirby is well known in the Bristol legal market both as a provider of excellent legal services for individuals and businesses, and as a progressive employer.

We are committed to developing and nurturing our people, and encouraging positive wellbeing and mental health is central to our culture. When we say we offer a work/life balance, we mean it.

We work hard to maintain a culture of kindness and friendliness, and welcome applications from individuals who fit with our values.

We like to think that we do things a bit differently from other law firms.

The ideal candidate

Our ideal candidate will have previous experience of working in a busy reception role, preferably within a law firm. You will also be presentable and have a professional approach as a first point of contact for our clients.

It is essential that you have an excellent telephone manner and experience in regular client contact, by phone or in person. You will be computer literate with experience of Microsoft Office including Word and Outlook. An administration NVQ level 2 or 3 would be preferred but not essential.

You must also have a Maths and English GCSE – Grade 4 minimum (or equivalent).

Location and working hours

  • Full-time (office hours are 9am – 5.15pm, Monday to Friday)
  • The role is based at our Gloucester Road office in Bishopston, but travel to our other offices will be required.

How to apply

Ready to apply for this role? Send us your CV and cover letter using the form below. Got a question? Email our recruitment team.